Terms of Service

1. Scope

These terms apply to the use of NiiRo Smart Wedding by couples and wedding planners. The guest area is free for guests.

2. Contracting party

The contracting party is NiiRo AI, represented by Robin Kolb.

3. Service description

NiiRo Smart Wedding offers digital wedding websites with guest replies, content management, gallery, access control, and optional planning features. The specific scope of features is based on the current app version.

4. Registration and activation

Couples register their account themselves. After registration and email confirmation, setting up the wedding and the preview are available free of charge in the protected couple area. Publishing the wedding page and the further paid features are only activated after successful paid activation. Wedding planners only have access to weddings shared with them by the couple.

5. Pricing and payment

The price displayed at the time of purchase applies. Payment is processed via Stripe. Without successful payment, there is no entitlement to publishing the wedding page or to the further paid features; the free setup and preview remain unaffected.

6. User obligations

Users are responsible for posting legally permissible content, keeping credentials confidential, and using uploaded content only with the required rights.

7. Availability

We strive for high platform availability. Temporary restrictions, such as for maintenance, security measures, or external service providers, are reserved.

8. Liability

We are fully liable for intent and gross negligence. Otherwise, statutory liability rules apply.

9. Contract duration and termination

The contract is concluded upon the paid activation and runs for an indefinite period. Either party may terminate the contract at any time without giving reasons. Termination is made by email to info@niiro.ai. After termination, data is retained in accordance with our privacy policy and can be deleted upon request (Art. 17 GDPR).

10. Right of withdrawal

Consumers have a statutory right of withdrawal for distance contracts under EU consumer protection law.

You may withdraw from the contract within 14 days without giving a reason. The period begins on the date the contract is concluded (successful payment), but not before you have been properly informed about your right of withdrawal. Any further statutory rights remain unaffected.

To exercise your right of withdrawal, tell us clearly that you wish to withdraw from the contract, for example by email to info@niiro.ai. Sending your declaration before the deadline is sufficient.

In the event of an effective withdrawal, we will refund all payments received without undue delay and no later than within 14 days. We will use the same payment method you used for the original transaction.

Access is unlocked immediately after successful payment. Your 14-day right of withdrawal remains in place even if you start using the service immediately. We do not require a waiver and do not deduct any amount for prior use following a valid withdrawal.

Model withdrawal form

If you wish to withdraw from the contract, you may use the following form (not mandatory):

• To: NiiRo Smart Wedding, Email: info@niiro.ai
• I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: NiiRo Smart Wedding couple activation.
• Ordered on / received on: [insert date]
• Name and address of consumer(s): [insert here]

11. Consumer dispute resolution

The European Commission's Online Dispute Resolution (ODR) platform is no longer available: under Regulation (EU) 2024/3228, no new complaints could be submitted there from 20 March 2025, and the platform was finally discontinued on 20 July 2025. The duty to inform consumers under § 36 VSBG (Germany) and Ley 7/2017 of 2 November (Spain) remains unaffected. We are currently neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Content, reports and moderation

No illegal content may be published on NiiRo Smart Wedding, in particular no insults, threats or hate speech, no images or data of people without their consent, no protected works of others without a right of use, no fraudulent or fake wedding pages and no child sexual abuse material. Entries and photos that guests leave in the guestbook or gallery are first decided on by the couple.

Anyone who believes content is illegal can report it without an account through the form (link in the footer of every page) or by email to info@niiro.ai. Anyone who gives an email address receives an acknowledgement. Our single point of contact for authorities and for users is named in the legal notice.

A person reviews every report diligently, objectively and proportionately, taking into account the fundamental rights of everyone involved, in particular freedom of expression. We make no automated decisions and do not remove or block anything merely because a report has been received.

If content is illegal or breaches these terms, we may hide or remove it. In the case of serious or repeated breaches we may temporarily suspend the wedding page concerned; we always choose the least restrictive suitable measure.

If we restrict content, we tell the couple why: what we decided, which facts we rely on, whether the decision was prompted by a report, which legal provision or which clause of these terms it is based on, and which remedies are available. We also tell the person who made the report about our decision. Both may object by replying to our message; a person then reviews the case again. The right to go to court remains unaffected.

13. Processing of guest data on the couple’s behalf

Where the couple records personal data of their guests in NiiRo Smart Wedding or requests it from them (guest list, replies including allergy and dietary information, guestbook, photos), the couple is the controller for it and NiiRo processes this data on the couple’s behalf (Art. 28 GDPR). This section is the data processing agreement for it.

The subject matter is the provision of the wedding page and the planning functions; the duration is the term of the user relationship plus the deletion periods stated in the privacy policy. Processed are names, contact details, replies, allergy and dietary information (special category under Art. 9 GDPR), posts and photos of the couple’s guests.

NiiRo processes this data only on the couple’s instructions as given through the use of the functions, commits everyone involved to confidentiality, takes the technical and organisational measures under Art. 32 GDPR (described in the privacy policy), assists the couple with guests’ requests concerning their rights and informs the couple without undue delay of any breach of this data. Our support only sees the data where a request from the couple or a technical fault requires it.

The couple agrees to the use of the sub-processors named in the privacy policy. NiiRo informs the couple in advance of new sub-processors; the couple may object and, in that case, terminate the user relationship.

After the user relationship ends, NiiRo deletes the data within the periods stated in the privacy policy; before that, the couple can download a copy of the data. NiiRo provides the information needed to demonstrate these obligations and allows reasonable audits.

For its own purposes – contract, billing, security, abuse prevention and notices under the Digital Services Act – NiiRo is itself the controller; details are in the privacy policy.

14. Final provisions

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions shall remain unaffected.